This policy explains how CHIKO handles personal information when you contact us or purchase our digital services.
1. Information we collect
We may receive your name, email address, company details, project information, billing details and any files or content you voluntarily provide. Payment processors may process payment information under their own privacy policies; CHIKO does not store full card details.
2. How information is used
Information is used to respond to inquiries, prepare quotations, provide agreed services, process payments, maintain business records and meet legal obligations. We do not sell personal information.
3. Sharing
Information may be shared with service providers only where needed to deliver the agreed service, process payment, host files or comply with law. These providers handle information under their own applicable terms and safeguards.
4. Retention and security
We retain information only for as long as reasonably necessary for the purpose for which it was collected, including accounting and legal requirements. Reasonable measures are used to protect information, although no online transmission or storage system can be guaranteed completely secure.
5. Your choices
You may ask what personal information we hold about you or request correction or deletion where applicable. Some records may need to be retained to comply with legal obligations.
6. Contact
Privacy questions and requests can be sent to chikouplata@gmail.com.